Terms & Conditions
1   ORDERS
1.1   These terms shall govern the contract between you, the customer and us, GRP ROOFING UK to the exclusion of any other terms or conditions. No amendment to these terms shall be binding unless agreed by us in writing
1.2   There shall be no binding agreement between us until your order has been accepted by us in writing or, if earlier we have taken a deposit from you.
1.3   Any advice or recommendation given by us or our employees or agents which is not confirmed in writing by us is followed or acted on entirely at your own risk
1.4   We are responsible for the accuracy of the terms of any order (including any measurements or specifications) and for giving you any necessary information relating to the Goods or your premises within a sufficient time to enable us to perform the contract in accordance with its terms.
1.5   Subject to clause 7 you may not cancel your order after the order process has begun and if we do agree to you cancelling your order, you shall be responsible for all costs and expenses reasonably incurred.
     
2   DESCRIPTION & SAMPLES
2.1   All descriptions, images and samples of our Goods are for the purpose of giving an approximate representation of the Goods only.
     
3   PRICES & CHARGES
3.1   Quoted prices are exclusive of VAT.
3.2   Additional charges for the provision of goods or services which, in the Company’s sole discretion, are required as a result of your instructions or lack of instructions or any other clause attributable to you will be payable to you. We will endeavour to notify you of these as soon as possible.
3.3   Deliveries made or work done at your request on public holidays and outside our normal working hours will be subject to extra charges. Information about these extra charges may be obtained from us on request.
3.4   We reserve the right to change the Price by giving you a notice at any time before delivery, to reflect any increase in the cost to us caused by means beyond our control (e.g. without limitation, changes in exchange rates, alteration of duties, and increases in the costs of materials). Upon receiving such notice, you may cancel the order only if we have not begun to order for you. If we agree to allow you to cancel after the order process has begun, you will be liable for any costs reasonably incurred.
3.5   All goods shall remain the property of the company until full payment has been received.
     
4   PAYMENT
4.1   Supply and Fit A 35% deposit is required on placing your order. A further 45% of the Price is required, in cleared funds prior to installation. The remaining 20% is required once the Goods have been fully installed.
4.2   Without prejudice to our rights, if you fail to pay any amount on the due date:
4.21   We may cancel any contract made with you and/or suspend deliveries
4.22   We may charge interest on a daily basis on overdue amount at the rate of 8% above the base rate of the Bank Of England
4.23   You shall also be liable once your payment date has been exceeded by 60 days to pay all legal costs and expenses incurred by using or seeking to recover overdue amounts.
4.3   You may not withhold payment of any amount due to us in respect for any claim for any alleged breach of contract, unless you have a valid court order for the same.
     
5   DELIVERY
5.1   Date and times quoted for installations are estimates only, and time for installations is not of the essence of the contract.
5.2   It is your responsibility to arrange and pay for adequate parking for our vehicles.
5.3   You must notify us of any claim or short delivery and/or damaged goods within seven days of delivery and confirm such claims in writing to us and provide documented evidence, such as photographs, upon request. All goods are deemed delivered and completed if such notice is not received in said period. A replacement or refund will (at our option) be your sole remedy.
5.4   Risk in the goods shall pass on delivery, so you should take good care of the goods. Ownership of the goods, however, shall not pass to you until we have received payment in cash or cleared funds of the price of the goods and the installation, together with any interest or other sums payable under the relevant contract, and under any other contract between you and us.
     
6   INSTALLATION
6.1   You are responsible for providing adequate conditions to enable installations, and for ensuring that someone is present on site on your behalf to (a) meet our installation team and (b) inspect the finished installation.
6.2   One visit is allocated to carry out installation. If further visits are incurred due to your fault, these will be chargeable at our normal rate
     
7   CUSTOMER RIGHTS
7.1   If you are dealing as a consumer, nothing in these terms shall affect any of your statutory rights
7.2   In the event that you do have the right to cancel the contract you may do so by contacting us by phone or in writing within the seven day period of cancellation and a full refund will be made less any costs incurred.
     
8   OUR LIABILITY
8.1   Nothing in these terms shall limit our liability to you in respect of death or personal injury resulting from our negligence, or for fraud or fraudulent misrepresentation in respect of untrue or misleading statement
8.2   We cannot be held responsible for circumstances beyond our reasonable control. This may include (without limitation) shortfalls of materials at source, natural disasters and/or restraints or delays affecting suppliers or transport to us. We will endeavour to notify you as soon as possible should any such problems occur.
8.3   We will not be liable for loss of profits, lost working time, loss of business, depletion of goodwill, or any indirect loss.
8.4   If you are a business, we will only be liable to you up to the price. If you are a consumer we will be liable for the reasonable, foreseeable direct loss, subject to an overall cap of £150.00.
     
9   WARRANTIES
9.1   All warranties are given subject to the following conditions:
9.1.1   You must have paid the price in full.
9.1.2   In respect of the warranties act we must have installed the goods, following the manufacturers recommendations;
9.1.3   You must have used and maintained the goods in accordance with the manufacturer’s instructions, and not altered the goods;
9.1.4   We shall be under no liability in respect of minor imperfections or cosmetic deterioration caused by normal wear and tear, or environmental factors.
9.1.5   We warrant that, were have provided installation services, we will replace or repair any faulty component, and remedy any labour faults, for a period of twenty years from installation.
     
10   GENERAL
10.1   Should any clause in these terms be held to be illegal, void or unenforceable, it shall, to that extent only, be deemed deleted from these terms.
10.2   The contract is subject to English Law and the jurisdiction of the English Courts.
10.3   No third party shall have any rights to enforce the contract.

 

 
Call now on 07505 255499